Workday Cloud Services Agreement

Upon receipt of a Product by Workday or if Supplier provides implementation, installation or other services for a Product, at the end of such Services, as determined solely by Workday, Workday will review and otherwise evaluate such Product and provide Supplier with written notice of acceptance of such Product (“Acceptance”) or notice of rejection. If Workday provides Supplier with notice of rejection, Workday may, without limiting any other rights or remedies, give Supplier time to remedy defects in the Products or cancel all or part of the relevant order and take all available remedies. Failure to supply Products in accordance with the applicable Order shall be deemed a material breach of the Agreement. Workday`s Software as a Service (“Service”) is based on a shared operating model that applies common and consistent management practices to all customers who use the Service. This common operating model enables Workday to provide the high level of service reflected in our business agreements. This document communicates to customers Workday`s production support and service level availability (“SLA”) policy. Capitalized terms have the same meanings as in the Workday Subscription Master Agreement, unless otherwise defined herein. 4.1 From time to time, Workday may restrict certain features and services or restrict your access to all or part of the Site without notice or liability. In order to access the Site or some of the resources it offers, you may be asked to provide certain registration data or other information.

A condition of your use of the Website is that all information you provide on the Website is accurate, current and complete. You agree that any information you provide to register on this Site or otherwise, including but not limited to the use of interactive features on the Site, is subject to our Privacy Policy, and you agree to all actions we take with respect to your information in accordance with our Privacy Policy. If you select or receive a username, password or other information as part of our security procedures, you must keep that information confidential and may not disclose it to any other person or entity. You agree to notify us immediately of any unauthorized access to your username or password or any other security breach related to the Site. We have the right to disable any username, password or other identifier, whether chosen by you or provided by us, at any time if we believe you have breached any provision of this Agreement. 4.4 The Website may allow you to link to other websites or resources on the Internet and such other websites or resources may contain links to the Website. If you access third-party websites or resources, you do so at your own risk. These other websites and resources may not be under the control of Workday and, to the extent that they are not, you acknowledge that Workday is not responsible for the content, functionality, accuracy, legality, suitability, or any other aspect of such sites or resources. The inclusion of such a link does not imply endorsement by Workday or any association with its operators.

You further acknowledge and agree that Workday will not be liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through this website or resource. 6.3 Changes. Workday reserves the right, in its sole discretion, to modify or replace the terms of this Agreement at any time. It is your responsibility to periodically review the Agreement for changes. Your continued use of the Site following the posting of any changes to the Agreement constitutes acceptance and acceptance of those changes. 11.12 Non-restrictive relationship. Nothing in the Agreement shall be construed to prevent Workday or any of its affiliates from independently developing or providing services or materials that may be identical or similar to any of the Products or related documents, or from obtaining services or materials from any third party that are related to the Products and related Materials provided by Supplier in connection with an Order; are the same or similar. 6.1.2 the Product is free from defects in design, materials and workmanship, is suitable for all purposes specified in the Order and is of merchantable quality, or, if the services, such services are provided with care and expertise in accordance with relevant industry best practices; If you are a journalist, you can use any images available for download from Workday Media Resources` websites in trade publications to highlight Workday, its products and/or services.

For customers who subscribe to Workday Cloud Platform (“WCP”) through a purchase order, Workday supports WCP in production clients. All WCP applications, whether created by a customer, Workday, or others, are expressly not covered by this SLA. Workday is not responsible for service uptime or delayed service response times caused by the use of WCP applications. WCP APIs, features, and services may be modified and/or deprecated by Workday based on WCP availability statuses published on the Workday Cloud Platform development site under Use of the Developer Site and all material contained therein is subject to the agreement of the WCP Developer Program. “WCP Applications” means customizations, add-ons, extensions, and/or other software solutions developed by or for a Customer using WCP Development Hardware. 5.4 Taxes. Supplier is responsible for and shall pay all applicable taxes, fees, charges, duties or other fees imposed by any government entity (or any political subdivision thereof) worldwide in the sale of Products or in the sale, use, transfer, goods and services or value added tax or other duties or fees in connection with any payment by Workday to Supplier for the Products, provided, collected, or collected by Workday as part of or in accordance with the Order.

If Workday provides a direct payment certificate, exemption certificate, or a fee at a reduced rate levied by a competent tax authority, or any other evidence of compliance with applicable legal requirements for eligibility for the exemption or reduced rate, Supplier agrees not to charge or pay: such tax, unless the competent tax authority assesses such tax, at which time The Supplier issues an invoice and Workday agrees to pay the legally due tax. Workday will retain taxes as required by applicable law for payments to Supplier under this Agreement and will only transfer to Supplier the net proceeds of the Supplier. If APIs are available on the Site without a separate license agreement, Workday hereby grants you a limited, non-exclusive, non-sublicensable, non-transferable license to use the APIs exclusively for the benefit of Workday customers. You assume all liability arising from the use of the APIs. Workday is not committed to ensuring the continued availability of the APIs and you have no rights to version enhancement or support of any kind. Workday may revise or discontinue the provision of APIs at any time, in Workday`s sole discretion, without notice. .